Our bakery and packing team are working hard to prepare and dispatch your orders promptly during the festive period. Every box is freshly made, carefully packed and handed to our courier partners as quickly as possible.

However, due to the seasonal rush, our delivery partners – including DPD, DHL and Royal Mail – may experience occasional delays in their networks. Once parcels leave our premises, transit times are unfortunately outside of our direct control.

If your order is taking a little longer than expected, we sincerely apologise for the inconvenience and ask for your patience while our courier partners work through their increased volumes.

Please rest assured that:

Orders are being processed and dispatched from Sweetland as quickly as possible
Tracking links provided by the carrier will show the most up-to-date delivery status

Our customer service team is here to help if you have any concerns.
Thank you for your understanding and for choosing Sweetland to be part of your celebrations